Contact

First, contact your local education agency.

Find Contact Information in Your Location
Each of our member states and territories is responsible for test administration, scoring, and reporting student test results for the summative and interim assessments. Smarter Balanced staff does not have access to student information or test scores. Our members also manage access to the Digital Library and any training on use of the assessment system components.

For help with the Digital Library, interim assessments, or summative (end-of-year) assessments, please look here to find contact information in your area.

Still need help?

Choose an option below for commonly requested information. If you still can’t find what you’re looking for, send us a message.

To get a quick look at the different types of questions in use on Smarter Balanced assessments, check out our Sample Items page. To interact with questions in a simulated test environment, go to the Practice and Training tests.

Sample Questions

Practice and Training Tests

Information about test-taking devices and supported secure browsers is available on the Technology Specifications page.
For interview or statement requests, or to ask about using the Smarter Balanced name or resources in a publication, please send us a message below.
If you have a question about your student’s score report, please contact your student’s school. Smarter Balanced staff does not have access to student test scores. For more information about Smarter Balanced scaled scores and achievement levels, see our Reporting Scores page.

If you’re experiencing technical problems with a Smarter Balanced system including the summative assessments, interim assessments, and the Digital Library, please contact your state education agency or Digital Library coordinator. These systems are managed individually by member states/territories, not by Smarter Balanced directly.

Find contact information in your location

Please note that each of our member states and territories are responsible for test administration, scoring, and reporting student test results for the summative and interim assessments, access to the Digital Library, and any training on use of the assessment system components. For assistance with accessing or using any component of Smarter Balanced, please contact your district or state education agency. For all other questions and comments, send us a message below.

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