Contact

First, contact your local education agency.

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Please note!
Smarter Balanced staff does not have access to student information or test scores and cannot assist with accessing or using assessments or the Digital Library.

Your state/territory is responsible for test administration, scoring, and reporting student test results for summative and interim assessments. Your state/territory also manages access to the Digital Library and training on using the assessment system. For questions or help with any of these services, use the button above to find contact information in your area.

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Choose a topic below for commonly requested information.

Get a quick look at the different types of questions used on Smarter Balanced tests, or try out a simulated test environment on the Practice and Training Tests.

Practice Tests and Sample Questions

For interview or statement requests, or to ask about using the Smarter Balanced name or resources in a publication, please send us a message below.
If you have a question about your student’s score report, please contact your student’s school. Smarter Balanced staff does not have access to student test scores. For more information about Smarter Balanced scaled scores and achievement levels, see our Reporting Scores page.
If you’re experiencing technical problems with a Smarter Balanced system including the summative assessments, interim assessments, and the Digital Library, please contact your state education agency or District Test Coordinator. These systems are managed individually by member states/territories, not by Smarter Balanced directly.

Find contact information in your location

If you have feedback on this website or any other Smarter Balanced application, send us a message below.

Looking for information about the content of Smarter Balanced tests? Check out the Smarter Content Explorer to learn how test questions connect to academic content standards.

Smarter Content Explorer

For technical documentation about Smarter Balanced tests, refer to the Test Development and Design page.

Test Development and Design

Smarter Balanced is committed to ensuring equitable access for students with diverse accessibility needs and preferences. Learn more from the link below.

Accessibility and Accommodations

Smarter Balanced is led by its members. The consortium operates on a transparent, consensus-based governance structure. Use the following link to learn more about members and governance.

Members and Governance